Project: Educator Resource Hub UX Problem 7Mindsets.com, a K-12 SEL edtech company, hired me to manage the audit and SEO tagging of all of their instructional content (videos, articles, lessons, activities and more) in the Read more…
Project: Educator Portal UX/UI Problem 7Mindsets.com, a K-12 SEL edtech company, hired me to research and recommend UX/UI improvements to their Educator Portal so that users (teachers and administrators) would enjoy an engaging and effortless Read more…
Project: Community Migration, Strategy & UX Problem LogMeIn and GetGo (Citrix) were merging businesses and each of their respective online customer communities differed by platform, brand, and strategy that negatively impacted the user experience and Read more…
Project: join.me Support Site UX/UI Redesign Problem LogMeIn’s product support team wanted to reduce costly email and call volume by providing a better self-help experience for customers who visited the knowledge base, help.join.me. My Role Read more…