I established LKR design as a freelance web design business in 2000 at the beginning of my career at an e-learning startup. I began working as a consultant in educational technology in 2002 for a non-profit before transitioning into the classroom full-time teaching web design, media literacy, game design, and digital portfolios. I taught technology skills and standards to K-12 students and led various technology integration initiatives as the Director of Instructional Technology at an elementary school.

Today, I design and manage online support experiences for one of the world’s top 10 public SaaS companies, helping consumers learn how to use products and services through self-service. I offer a range of web design and edtech consulting services through my freelance business, LKR Design.


Highlights from my career to date include:

  • Implementing the strategic use of chat in self-help sites to shift call center volume and improve customer satisfaction
  • Strategically planning, designing and managing an online community that leverages peer-to-peer support to deflect call center volume and increase retention
  • Advising the Design & Visual Communication Pathway Program at English High School as a member of the Career & Technical Education Advisory Council
  • Leading the evaluation and selection of a new district-wide CMS for the Newton Public Schools
  • Writing and teaching high school web development, media literacy, and digital portfolio curriculum
    view examples >>
  • Integrating game design into elementary school core curriculum in partnership with the EDC’s Center for Children and Technology and MIT Media Lab
    learn more >>
  • Expanding STEM education into K-6 classrooms through the development of a Technology Lead Teacher Academy
    see highlights >>
  • Designing and implementing a 6th grade digital storytelling curriculum in partnership with Apple Education
    watch the video >>
  • Creating augmented reality on mobile phones to teach civic engagement and science to 5th graders in partnership with the MIT Scheller Teacher Education Program and Education Arcade

For more information please view my LinkedIn profile or contact me.