Summary
I am an experienced web UX/UI designer and education technology teacher and leader who has worked in K-12 public and private U.S. and international schools as well as the technology SaaS sector.
I am currently the Owner and Director of Digital Learning and Experience at LKR Learning Design, LLC, a Teaching Fellow at Harvard Graduate School of Education, and a UX/UI Research and Design Consultant for 7Mindsets.com and Masterclassforsupers.com. I live and work remotely from Paris, France and am from Boston, Massachusetts.
When I am not teaching or designing, I enjoy traveling and writing, watching sports, live music and visiting art museums. I like to take my bike and my camera out to wander new neighborhoods or relax on the beach with friends and family. I have lived as an expat in Florence, Italy (2019-2020) and Paris, France (2023-current).
Academic and Professional Background
I graduated from the University of Notre Dame in 2000 with a degree in Science-Computing and earned a Masters in Liberal Arts in Educational Technologies in 2009 from Harvard University. My award-winning thesis was a qualitative study of what good citizenship means to adolescents and in what ways the making of new media in a web design curriculum might help them develop their understanding of good citizenship.
I established LKR Design as a freelance web/UX design business in 2000 at the beginning of my career as a web developer at an e-learning startup in Boston. In 2002, I began working for a non-profit, WiredWoods Inc., in partnership with the Boston Public Schools, teaching kids web design in the woods at summer camps, before I transitioned into the high school classroom full-time. I wrote and taught the web design, media literacy, and e-portfolio curriculum at TechBoston Academy (2002-2008), a successful public school model for technology integration that was nationally recognized by President Barack Obama.
From 2008-2012, I was the Director of Instructional Technology at an elementary (K-6) Boston Public Charter School. There, I developed and implemented the school’s 3 year technology plan as part of the school’s move to a newly constructed campus in 2010. I created a scope and sequence of the Massachusetts K-6 technology standards that were integrated into every grade level and subject area. Teachers were trained in the technology standards and educational technologies in a collaborative effort with the instructional technology and library/media team. Teachers showcased their lesson plans and students presented their technology integration projects, including the graduating 8th grade student e-portfolios, to community members and families in a school-wide annual showcase called the STEM Fair.
In 2013, I joined LogMeIn Inc.’s digital services team as E-services Manager, where I designed and managed web-based experiences across multiple channels (knowledge bases, online communities, live chat/AI, and social media) to help LogMeIn users learn how to use their products. I created wireframes, mockups and user flows to visually communicate changes to product and development and managed sprints and scrums from development to launch. I created instructional materials to onboard employees and customers to the new support user experiences. I was a member of the Customer Care Leadership Team during the 2016 LogMeIn/GoTo merger and remotely managed a global cross-functional team of content managers, support agents, and developers to drive the digital service vision and roadmap forward through several high profile projects. I managed multiple high profile migrations and merges of web-based user experiences to ensure an on-brand, consistent and effortless customer support experience online.
In 2019, I joined the Senior Leadership Team of the International School of Florence as the Director of Digital Learning and IT when they were embarking on a new strategy and building a new school. During the COVID-19 crisis, I created the Digital Learning Framework and web site of resources and tutorials to support staff, students and parents through the transition to remote teaching and learning. I continued my work as an educational technology leader during the pandemic in Cohasset, Massachusetts, as the Director of Digital Learning and IT (2020-2022) and as a Teaching Fellow at the Harvard Graduate School of Education (2020-present).