I established LKR Design as a freelance web/UX design business in 2000 at the beginning of my career as a web developer at an e-learning startup in Boston. In 2002 I began working for a non-profit, WiredWoods Inc., in partnership with the Boston Public Schools, before transitioning into the classroom full-time creating and teaching the web design, media literacy, and digital storytelling curriculum to high school students at TechBoston Academy, a successful model for technology integration that was nationally recognized by President Barack Obama in 2011.
In 2008 I joined an elementary charter Boston Public School as the Director of Instructional Technology. I created and implemented the school’s 3 year technology plan as part of their move to a newly constructed campus in 2010.
In 2013 I joined LogMeIn Inc.’s digital services team where I designed web-based experiences across multiple channels (knowledge bases, online communities, live chat, AI bots, and social media) to help users learn about LogMeIn products. I was a member of the Customer Care Leadership Team during the 2016 LogMeIn/GoTo merger and managed a global cross-functional team of content developers, social support agents, and community managers to collaboratively drive the digital service vision and product roadmap.
In 2019, I moved to Florence, Italy, to join the Senior Leadership Team at the International School of Florence as the Director of Digital Learning and IT, and supported staff, students and parents in the transition to remote learning during the COVID-19 crisis.
I graduated from the University of Notre Dame in 2000 with a degree in Science-Computing and earned a Masters in Liberal Arts in Educational Technologies in 2009 from Harvard University. My award-winning thesis was a qualitative study of what good citizenship means to adolescents and in what ways the making of new media in a web design curriculum might help them develop their understanding of good citizenship.
I continue to offer digital learning design, training and consulting services through my freelance business, LKR Learning Design.